CANCELLATION - Rescheduling or canceling appointments with less than a 12 hour notification, or no show for scheduled appointment time, will forfeit payment. Gift certificate appointments who also fail to reschedule or cancel appointments within 12 hours of appointment time, or no show will become void.
REFUNDS - Please inform your therapist within the first 10 minutes if you are not satisfied. We will gladly provide a replacement or end the session with a return of deposit before the 10 minute grace period . No refund will be given after the 10 minute exceeds. If at any moment you experience discomfort during your treatment please inform your therapist immediately so that they can make any necessary adjustments on technique or pressure.
CONDUCT - Therapists reserve the right to end any session that displays any inappropriate behavior, comments or sexual advances. Guest will be asked to leave immediately without refund.